Frequently Asked Questions

How do I place an order?

  • Navigate through the menu
  • Find the product and click on it
  • Add the name you want on your personalized item
  • Upload a photo
  • Add to cart and complete the purchase. Our team of designers will handle the rest!

How fast will I receive my order?

  • Shipment can take anywhere between 5-14 business days after the printing process is complete.
  • Tracking information is provided upon shipment.

What if the picture I uploaded is not good?

If the photo you uploaded is not usable for any reason, our graphic team will reach out to you via email and ask you to submit a new photo of your little one. Please refer to our photo guidelines for the best result.

Do you offer books in other languages?

We only offer books in English for now. However, in the future, we are hoping to get our books translated into other languages.